Attention Optical Clinic Staff: Due to a scheduled Defense Manpower Data Center (DMDC) cloud migration from Friday, October 9, 2026 at 1800 PST through Monday, October 12, 2026, live DEERS eligibility verification and new patient profile creation in SRTSweb will be unavailable. Optical order processing for established patients and lab fabrication will proceed normally. Please stage all new patient registrations prior to Friday evening or hold them for entry until services restore Monday morning.

FRAME RESTRICTIONS: The list of frames with prescription/pupillary distance restrictions has been updated. A table listing the current frame restrictions can be found in the User Guides section on the SRTSweb Dashboard

Anti-reflective coating orders should be exceedingly rare and only with solid medical justification in the patient's medical record and referenced in the SRTS comment/note section – even then, the OFE may not be able to actually fulfill your order for AR coating. AR orders have to be sent to an external processing facility, so it increases the cost by nearly double the cost of just the glasses alone while also increasing the time for order processing by 2-3 extra weeks in addition to the time it takes to fabricate the job in the OFE lab. Techs, please make your eyecare providers aware of this reality. Rx'ing AR should be extremely uncommon. It is always best practice (and required by law) to give the patient a copy of their written Rx. With such they can always purchase additional civilian glasses out in town with AR as an add-on if they so choose.