Anti-reflective coating orders should be exceedingly rare and only with solid medical justification in the patient's medical record and referenced in the SRTS comment/note section – even then, the OFE may not be able to actually fulfill your order for AR coating. AR orders have to be sent to an external processing facility, so it increases the cost by nearly double the cost of just the glasses alone while also increasing the time for order processing by 2-3 extra weeks in addition to the time it takes to fabricate the job in the OFE lab. Techs, please make your eyecare providers aware of this reality. Rx'ing AR should be extremely uncommon. It is always best practice (and required by law) to give the patient a copy of their written Rx. With such they can always purchase additional civilian glasses out in town with AR as an add-on if they so choose.

STARTING 13APR2026: To address an issue with select tint requests not being transferred from SRTS, the fabrication labs are conducting a 5-day test. When placing a tinted lens order, please select the tint from the dropdown menu and also specify the tint in the comment section (e.g., "Request N15"). We are also aware that some tints are missing from the dropdown menu for Wounded Warrior priority orders. Please continue to specify the required tint in the comments section while we work to resolve this issue.

FRAME RESTRICTIONS: The list of frames with prescription/pupillary distance restrictions has been updated. A table listing the current frame restrictions can be found in the User Guides section on the SRTSweb Dashboard