The list of frames with prescription/pupillary distance restrictions has been updated. A table listing the current frame restrictions can be found in the User Guides section on the SRTSweb Dashboard

On Tuesday, Mar 31st at 1700EST, SRTS will be unavailable for a scheduled maintenance event. If you experience any issues after the maintenance, please contact the help desk at 1800-600-9332 or by email at dha.jbsa.j-6.mbx.mhs-service-desk@health.mil

GREAT NEWS: Effective 31 March 2026, SRTS will now directly integrate with MHS Genesis and the Reserve Health Readiness Program (RHRP), automating the prescription entry process for military eyewear. This breakthrough eliminates data entry errors, slashes order entry times, and ensures our forces receive mission-critical eyewear faster than ever before

Anti-reflective coating orders should be exceedingly rare and only with solid medical justification in the patient's medical record and referenced in the SRTS comment/note section – even then, the OFE may not be able to actually fulfill your order for AR coating. AR orders have to be sent to an external processing facility, so it increases the cost by nearly double the cost of just the glasses alone while also increasing the time for order processing by 2-3 extra weeks in addition to the time it takes to fabricate the job in the OFE lab. Techs, please make your eyecare providers aware of this reality. Rx'ing AR should be extremely uncommon. It is always best practice (and required by law) to give the patient a copy of their written Rx. With such they can always purchase additional civilian glasses out in town with AR as an add-on if they so choose..